Shop & Service
Know what's down, who's on it, and when it's running again
A hand reports a breakdown from their phone, the office sends a mechanic, and the mechanic logs parts, hours and the fix from the job. Service schedules open the job before it's due, and billable repairs land on a field ticket.
With Stratorra
Shop & Service
A hand reports a breakdown from their phone, the office sends a mechanic, and the mechanic logs parts, hours and the fix from the job. Service schedules open the job before it's due, and billable repairs land on a field ticket.
- One equipment list with live status
- Report a problem in ten seconds
- A dispatch board for the shop
- Mechanics work it from the phone
The problem
Why this costs you money today
Breakdowns come in by phone call and text. Nobody knows if the light plant on the lease got fixed, which generator is still in the shop, or when the vac truck is due for oil. Parts walk off the shelf and repair hours never get billed.
Put a number on it
What is paperwork costing you?
Eleven quick questions about how tickets, time and invoices move through your office. You get your own numbers and a one-page PDF.
What you get
Shop & Service, feature by feature
One equipment list with live status
Running, needs attention, down, in the shop, out of service. Rental units, tracked equipment and DOT trucks show up on their own, with hours and miles.
Report a problem in ten seconds
Any hand picks the unit, says what's wrong, down or still running, and adds a photo. In English or Spanish. Customers can report a rental unit from their portal.
A dispatch board for the shop
New, scheduled, working, waiting on parts, done. Assign a mechanic, set the plan (fix on location, pull it to the shop, or swap the unit) and text them the job with directions.
Mechanics work it from the phone
On my way, on site, working. Parts come out of stock as they're used, hours are logged with a tap, and the fix is written down before the job closes.
Service before it breaks
Every 250 hours, 10,000 miles, or once a year, whichever comes first. The job opens on its own before it's due, from tracker hours, rental hour meters and DVIR odometers.
Failed DVIRs and billable repairs
A failed truck inspection opens a repair job, and finishing it certifies the DVIR. Repairs on a customer's lease become a field ticket with labor, the service call and parts.
Questions
Common questions
Does it work with our rentals and GPS trackers?
Yes. Rental units, tracked equipment and DOT vehicles appear in Shop & Service automatically. A rental unit that goes down is pulled off the available list until it's fixed.
Can we bill the customer for a repair?
Mark the job billable. When the mechanic finishes, Stratorra makes a field ticket with their hours at your labor rate, a service call if they went to location, and parts at cost plus your markup. Customer rates apply like any ticket.
Do mechanics need their own login?
They use the same Stratorra app on their phone as the rest of the crew. Mark them as mechanics and their jobs show up under My jobs.
What about customers' own equipment?
Describe the equipment on the job instead of picking a unit. Everything else works the same, including billing.
Modules
Works with the rest of Stratorra
Every module shares the same crews, customers and leases. Start with one, add the rest when you're ready.
Digital field tickets for oilfield service companies. Write tickets on location, get the company rep's signature, and sync when you're back in coverage.
Learn more →InvoicingTurn signed field tickets into invoices the same day. Oilfield invoicing with MSA pricing, AFE numbers, and approvals built in.
Learn more →Time ClockGPS time clock for oilfield crews. Clock in by lease and job, track per diem, and match hours to field tickets without paper timesheets.
Learn more →Training & CertsTrack H2S, SafeLand, TWIC, and DOT medical cards for every hand. Get alerts before a certification expires and keep crews on location.
Learn more →Safety & JSADigital JSAs, tailgate meetings, and incident reports for oilfield crews, with signatures and photos. Paperwork that's done before the job starts.
Learn more →ISN & DOT ComplianceOSHA 300 log, ISN-ready numbers, DOT inspections and driver files, COIs, and a job audit packet, built from what your crews already record.
Learn more →Equipment & InventoryTrack trucks, iron, and consumables by yard and job. Maintenance schedules and inventory for oilfield service companies in one place.
Learn more →RentalsRental software for oilfield equipment companies. Fleet board, signed delivery tickets, standby billing, pressure-test tracking, and monthly invoices that build themselves.
Learn more →Sales CRMA sales pipeline built for oilfield service companies: operators, company men, MSAs and ISN/Avetta approval, follow-ups, and revenue from your real invoices.
Learn more →Hiring & OnboardingHire oilfield hands faster: a branded apply page in English and Spanish, a hiring board, digital W-4 and I-9 signed on the phone, drug test scheduling, and automatic training enrollment.
Learn more →MarketingA marketing agency runs your Facebook, Instagram, LinkedIn, Google Business Profile, reviews and ads, built from your own jobs, hires and safety record. Nothing posts or spends without your OK.
Learn more →